Specialised Masters in Services & Client Relations Management

Wednesday, February 1st, from 5pm to 8pm - Paris Executive Campus (Paris 9th)- Specialized Masters Information meeting with professors, alumni, participants - www.paris-executive-campus.com


Director of the Specialised Masters in Services & Client Relations Management: Molka Abbes
Resume - tel: +33 (0)3 26 77 46 06 - molka.abbes@reims-ms.fr
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Diploma obtained
Specialised Masters

Post Graduate Diploma Accredited by the Conférence des Grandes Ecoles

Reims Management School
and Rouen Business School
joint diploma

Language

Course delivered in French

The course
400 hours over 12 months at the Paris Executive Campus
Thursday, Friday & Saturday, once or twice a month
In parallel with company mission (‘contrat de professionnalisation', internship, short or long term contract)
Professional Thesis
Course start date: October 5th 2012

The professors
RMS research professors
Professional experts
Admission requirements
A 5 year higher education diploma or a 4 year higher education diploma together with at least 3 years' professional experience
Exceptions may be made for no more than 30% of the year group for candidates with an exceptional career record.
Professionals changing careers or developing new skills

Tuition fees
€ 13 000

The programme
A high potential programme interweaving marketing, human resources, finance and information systems.
Introductory module:
Service professions and the client relationship: context and developments
Module 1 :
Overview of corporate strategy & economic policy
Module 2 :
Services management
Module 3 :
Managing the client relationship: levers and solutions
Module 4 :
Value chain of services & Web services
Module 5 :
Innovation & service production strategy
Module 6 :
Business planning
Module 7 :
Professional Relations
Business English
Conferences, seminars, workshops, optional English courses

Download the programme

Careers
Client Service Manager
Client Relations Manager
Relational Marketing Manager
Quality Manager
E-marketing manager
Business Unit Manager
Profit Centre Manager
Sector Manager
Branch Manager
Marketing Manager

Contact
Mme Manuela Louguet
Responsable
Communication & Promotion
Tél : 01 73 06 98 00
email

Accreditations
EQUIS
AMBA
CGE - Conférence des Grandes
Ecoles
Testimony

Sarah Schneider
Class of 2008
>>> watch the video




Our other Masters programmes linked to this sector
Business Development & Key Account Management (+)
Marketing Intelligence for Mass Market Products (+)


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